| Frame |
2 Years |
| Motors: |
1 Year |
| Controller & CPU System |
1 Year |
| Battery |
1 Year |
| Wear Parts |
3 Months |
At TK Care, we stand behind the quality of our products and are committed to providing you with a worry-free shopping experience.
All our products come with a standard limited warranty against manufacturing defects. This warranty begins on the date of purchase and covers the repair or replacement of the defective product at no additional cost to you.
To make a warranty claim, please retain your original purchase receipt and contact our customer support team within the warranty period. Our team will guide you through the process and ensure a prompt resolution.
This warranty does not cover damage resulting from misuse, abuse, unauthorized modifications, or normal wear and tear.
We reserve the right to inspect the product to determine the nature and cause of the defect. If the defect is found to be covered by the warranty, we will take appropriate action to rectify the situation.
Thank you for choosing TKCare. We look forward to serving you and ensuring your satisfaction with our products.
Shipping Policy
At TK Care, we strive to get your purchases to you as quickly and safely as possible.
We offer several shipping options to meet your needs:
- Standard Shipping: Your order will typically arrive within 3 – 5 business days.
- Expedited Shipping: For those in a hurry, select expedited shipping and receive your items within 1 – 3 business days.
Shipping costs are calculated based on the weight and destination of your package. The exact shipping charge will be displayed at checkout before you complete your purchase.
Once your order is dispatched, you will receive a tracking number via email to keep an eye on its progress.
Please note that shipping times may be affected by unforeseen circumstances or during peak seasons.
Returns Policy
We want you to be completely satisfied with your purchase from TK Care. If for any reason you are not, we offer a hassle-free return policy.
For more information, please refer to our Return and Refund Policy.